Of British origin, Greg Williams works in France as General Manager at The Language Network, where she designs the professional English tests for the Franco-British Chamber of Commerce.

Founded in 2003, The Language Network Services (TLNS) is a group of language training and support professionals offering their services to individuals, companies and higher education institutes.

Conducted via the ExperQuiz platform, these written and oral tests are broken down by profession - tourism, logistics transport, IT, etc. - and are integrated into continuing education courses for evaluation and certification purposes.

Why did you use an online evaluation platform?

In the past, we have had our own platforms developed, i.e. two versions for online questionnaires. In France, we also offered the first online English tests dedicated to business & management.

However, technology is changing very quickly, so I started looking for a new platform. I discovered ExperQuiz at the Learning Technology fair. I had drawn up a set of specifications when we were developing our own platform, and ExperQuiz met almost everything I had imagined and even more, so we stopped trying to develop a platform by ourselves. The ExperQuiz solution was indeed much more practical; they are professionals with a whole team, there are many features already designed and the platform works well.

Why did you like the ExperQuiz platform more than any other?

I was interested in a lot of learning technologies and I found that the ExperQuiz tool included everything I was looking for. In other platforms, I was sometimes missing some elements. It was especially less complete in terms of functionality and content creation. At the time, we were looking for a tool that could handle all of our tests, with different types of questions and aspects such as negative scoring for wrong answers and open-ended questions that could be corrected by hand. We also wanted to be able to manage all the user data at different levels, in particular, to be able to create hierarchies. Managing all of this is very easy with ExperQuiz. They really thought of everything!

What I also liked a lot is that the team is very attentive and responsive. They explain things well. That’s a really great asset! For example, they have published a manual which details the basic functionalities of the platform. They have also made online tutorials available to us. For this kind of tool, you need support and to be able to contact someone when you don't understand. The training courses offered when we started using the platform were also very complete and adapted to our specific context. It also helped me a lot.

And I was finally very seduced by their prices! The prices offered by ExperQuiz are attractive, even for customers with very low volumes. This was a point that worried me because at the time we did not have much visibility on the development of the online business. We have a lot more now, especially thanks to the confinement which gave us a boost in this area.

Ultimately, ExperQuiz offers everything we were looking for: many features, an attractive cost and the support of a technical team.

In concrete terms, how do you use the ExperQuiz tool on a daily basis?

ExperQuiz allowed me to create all the tests that were previously available on paper and online. Now we also offer practice tests, meaning that users can practice on mock tests before taking the real test.

I would also like to propose to schools that the ExperQuiz solution should accompany them throughout, not just at the end of the year - a support with pedagogical content available throughout the course, in particular for blended learning (“hybrid learning”). It is a different dynamic that was very much appreciated by the students during the confinement. It helped to make the videoconference courses richer for the learners because they had to practice individually with exercises and feedback.

A way of working that saved us because it allowed us to ensure the continuity of distance learning. Before, there was some reluctance on the part of higher education... With the confinement, they all tasted e-learning and really found it great.

Would you recommend ExperQuiz and if so, why?

Oh yes, absolutely! You really have to own it and be willing to spend some time on it, but once you do, it's great. So, I would really recommend ExperQuiz because it’s very effective. It's a very flexible tool with a lot of possibilities for teaching and evaluation, and most importantly, it works well! Everybody can find their way around and users appreciate the platform.

I am delighted to have found ExperQuiz! I hope to work with them for a long time and on various projects. Now that I have the tool of my dreams, I will be able to achieve all the things I had in mind.