A subsidiary of the ENGIE group, Storengy is the European leader in underground natural gas storage. It designs, develops and operates storage facilities in France, Germany and the United Kingdom.

Storengy France operates 14 storage facilities nationwide with a capacity of 10 billion m³, guaranteeing the country's security of supply. Controlling interventions at these sites is a major challenge for a company whose top priority is safety, and this implies a high level of requirements in terms of intervention rules.

Régis Pradon is part of the Operations and Management Department which provides support to the sites, and one of its main missions is to professionalize the players in the "operations" business line and to develop the business skills needed to carry out activities properly by providing tools such as ExperQuiz to help managers assess them.

Why did you use an LMS platform?

People working on the site need to be empowered at different levels depending on their activity and profile. Each time someone takes a new position or evolves, they also need to be empowered according to the levels and skills they need.

We had a tool that allowed us to do annual tests but it was becoming obsolete and less and less efficient. The first objective of our research was therefore to replace this tool, i.e. to be able to create different types of tests that randomly draw from a database of questions depending on the need.

That’s when we discovered ExperQuiz; not only does the tool answer our problem but it also allows other interesting possibilities. As we used it, we realized that we could go even further and use the solution to ensure the development of staff skills, to carry out distance training, to create e-learning modules, etc...

In concrete terms, how do you use the ExperQuiz tool on a daily basis?

We have been using ExperQuiz for a year now. In the beginning, we worked a lot on the evaluation tests because it was really what we needed first. So, we are only gradually starting to explore other possibilities. When we have new projects or new problems, we ask ourselves the question "here, could we find this in ExperQuiz?” instead of doing things with an Excel file or anything less accomplished.

During the Covid-19 crisis, for example, we set up modules with instructions to be respected which allowed us to validate that everyone had been aware of the rules, specific to the period, thanks to the traceability of the diffusion of this information.

What do you think of the implementation of the tool and the monitoring of the project?

It was very easy since we were able to extract the questions from our old tool. We organized them and then sent them to ExperQuiz which was in charge of formatting them so that they could be integrated into the tool.

The other good point is that the ExperQuiz team is highly responsive. When we contact them, we easily get someone on the phone or by email.

In addition, when there are elements that we don’t understand or that we can’t find, sometimes they may be interested as well. In this case, the technical team develops them quickly and the tool meets our expectations even better afterwards. For example, we have been able to obtain an improvement in the way we filter people in the database when registering for tests. The addition of criteria other than the name allows for much more efficient sorting and the ability to choose from lists rather than having to type the names each time.

Did you get any feedback from users on the platform??

I was the administrator of the old tool and I am the administrator of the new one, so I was able to compare the user feedback, and it is significantly better with ExperQuiz than when we were using our old tool.

First of all, because the tool works better, and secondly because the interface is more modern and intuitive.

Would you recommend ExperQuiz?

I recommend the ExperQuiz solution because it is easy to use. Like any tool, you have to use it a little to get a global vision of everything that’s inside, but it comes quickly.

We also have many elements that allow us to configure the tool to our liking, even if only on results related to consequences. Indeed, we can go as far as programming and automate a certain number of elements which avoids having a follow-up that is too manual. Instead of having to extract daily or weekly the results of the tests that have been taken, users receive, for example, a direct message telling them: "your test is good or bad" according to the criteria that we have been able to put into it, knowing that this is sometimes based on several criteria. It's very interesting!